​How to place an order

 

-If you like a banner you see just add it to the cart and check out

-When you find a listing you like but need it customized please email me the listing details

    -Include your need by date and the date of your party

     -Include any change you would like to make

 - I will get back to you as soon as possible

 

​Payment

 

 -Orders are not started or shipped until payment is paid in full

-Orders are made according to the date of the "need by date",

   not the date you placed the order!
-Credit Card/ PayPal accepted

- 7% sales tax is added to your order before check out
 

 

Shipping

 

-Shipped by: US Postal Service PRIORITY MAIL

- Shipping is added to every total

- I ship in a flat rate box

- Depending on size the price can range from $ 5.80 usd and up​

- Rush shipping is available for extra cost

-Items ship on business day, except on postal holidays.​

-PLEASE NOTE: I will NOT be responsible for lost, damaged, delayed, misdirected or miss          delivered items once they are accepted by the US Postal Service for shipping.

 

 

Refunds and Exchanges

​ 

-If you are unhappy with an item you received, please email me immediately (not in   feedback) Quality is important to me and I want to make sure you are a happy 

- Refund not guaranteed 

    ​​

Additional Policies and FAQs

 

 

-All Designs & Photos are exclusive creations by Banner Day Events
  Use of Photos PROHIBITED.

-I will match each order as close as possible to the pictures in my listings but every    order is custom made and ribbon, paper, and embellishments

-All may vary based on availability of supplies

-I will always stay in the same theme and color scheme. Unless specified different

-I am always finding new products to use on my items that I will add to them as well